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Northpoint Fire & Security Limited

Last updated: 18/12/25

Northpoint Fire & Security Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or use our services.

1. Who We Are

Company name: Northpoint Fire & Security Limited
Registered in: United Kingdom
Email: sales@northpointfire.co.uk

Telephone: 01904 233 228

We act as a data controller for the personal data we collect.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide to us

  • Name

  • Company name

  • Email address

  • Telephone number

  • Address (if provided)

  • Enquiry details submitted via contact forms or email

b) Automatically collected information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device and operating system information

This data is collected using cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide requested information

  • Provide our fire, life safety and security services

  • Prepare quotations and manage contracts

  • Communicate with clients and suppliers

  • Improve our website and services

  • Meet legal, regulatory and compliance obligations

We only use your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you have given clear permission

  • Contract – where processing is necessary to fulfil a contract

  • Legal obligation – where required by law

  • Legitimate interests – to operate and improve our business, provided your rights are not overridden

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and systems

  • Access controls

  • Data minimisation

We only keep personal data for as long as necessary for the purpose it was collected, or as required by law.

6. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Professional advisers (e.g. accountants, insurers)

  • IT and website service providers

  • Regulatory bodies where required by law

All third parties are required to respect the security of your data and treat it lawfully.

7. Cookies

Our website uses cookies to:

  • Improve website performance

  • Analyse visitor behaviour

  • Enhance user experience

You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Data portability

To exercise any of these rights, please contact us using the details above.

9. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk

We encourage you to contact us first so we can resolve any concerns.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Northpoint Fire & Security Limited
Email: sales@northpointfire.co.uk

Telephone:01904 233 228


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